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English for Communication | Alvin Bersamin

C. Transferring the call
1. Hold on, please. I’ll put you through to Mr. Obama

D. Leaving and taking a message for someone.

Person taking a call.
1. I’m sorry. He’s in a meeting.

2. Can I take a message or have him call you?

3. Would you like to leave a message or have him to call you?

Person calling
1. I’ll call (him/her) again later.

2. Please tell him to call (your name) at (your number).

3. Could you give him a message, please?

E. Getting a wrong number.

Apologizing

1. I’m sorry. I must have dialed the wrong number.
2. I’m sorry. I’ve got the wrong number.

Accepting an apology.

1. That’s alright.

2. That’s O.K.

F. Making an overseas call

Operator

1. What’s the number, please?
2. I’m sorry, but the line is busy. Would you like to try placing your call again

later?

Caller
1. I’d like to place an (international / overseas) call to (place).

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