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English for Communication | Alvin Bersamin

MODEL DIALOGUES:

 Answering the phone for someone else.

SITUATION: At the office, transferring a call.

A: Good afternoon. DTAC. May I help you?

B: Hello. May I speak to Mr. Chumpol in the Marketing Department?

A: Hold on, please. I’ll transfer your call to him.

B: Thank you.

EXERCISES:

B. Work in pair. Write a conversation using the common expressions used in

telephoning.
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