Page 150 - การจัดการความรู้ (Knowledge Management)

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Knowledge Management °“√®—¥°“√§«“¡√Ÿâ

Õ¿‘∏“π»—æ∑å°“√®—¥°“√§«“¡√Ÿâ

(Knowledge Management)

Combination (°“√ºπ«°§«“¡√Ÿâ) À¡“¬∂÷ß °√–∫«π°“√ √â“ß·≈–∂à“¬‡∑§«“¡√Ÿâ·∫∫
Explicit to Explicit §◊Õ °“√∑’Ë∫ÿ§§≈√«∫√«¡§«“¡√Ÿâ™—¥·®âßμà“ßÊ ∑’Ë‰¥â‡√’¬π√Ÿâ¡“
·≈â«π”‰ª √â“ß‡ªìπ§«“¡√Ÿâ∑’Ë™—¥·®âß„À¡à‚¥¬μàÕ¬Õ¥§«“¡√Ÿâ‡¥‘¡À√◊Õ‡ªìπ§«“¡√Ÿâ„À¡à

(Capture)
Communication Channels (™àÕß∑“ß°“√ ◊ËÕ “√) À¡“¬∂÷ß ∂“π∑’ËÀ√◊Õ™àÕß∑“ß
∑’ËºŸâ àß “√‡≈◊Õ°„™â„π°“√∑’Ë®– ◊ËÕ “√°—∫≈Ÿ°§â“À√◊Õª√–™“™π
Data (¢âÕ¡Ÿ≈) À¡“¬∂÷ß ¢âÕ‡∑Á®®√‘ß ¢âÕ¡Ÿ≈¥‘∫ À√◊Õμ—«‡≈¢μà“ßÊ ∑’Ë∂Ÿ°∫—π∑÷°·μà¬—ß

‰¡à‰¥âºà“π°“√·ª≈§«“¡ ‚¥¬Õ“®¡’®ÿ¥ª√– ß§å‡æ◊ËÕ°“√μ√«® Õ∫«à“ß“π¡’ªí≠À“À√◊Õ
¡’‡Àμÿ°“√≥å„¥‡°‘¥¢÷Èπ∫â“ß ´÷Ëß∂◊Õ«à“°“√∫—π∑÷°¢âÕ¡Ÿ≈‡ªìπ‡√◊ËÕßæ◊Èπ∞“π∑’ËμâÕß®—¥∑”
Explicit Knowledge (§«“¡√Ÿâ∑’Ë™—¥·®âß) À¡“¬∂÷ß §«“¡√Ÿâ¿“¬πÕ°μ—«∫ÿ§§≈∑’Ë‡ªìπ
∑“ß°“√ ·≈–‡ªìπ√–∫∫´÷Ëß∂Ÿ°∫—π∑÷°·≈–∂à“¬∑Õ¥ÕÕ°¡“„π√Ÿª·∫∫¢Õß ◊ËÕª√–‡¿∑μà“ßÊ

Externalization (°“√ °—¥§«“¡√ŸâÕÕ°®“°μ—«§π) À¡“¬∂÷ß °√–∫«π°“√ √â“ß·≈–
∂à“¬‡∑§«“¡√Ÿâ·∫∫ Tacit to Explicit §◊Õ °“√∑’Ë∫ÿ§§≈Õ∏‘∫“¬·≈– —ß‡§√“–Àå§«“¡√Ÿâ
∑’Ë¡’Õ¬Ÿà„πμ—« ·≈â«∂à“¬∑Õ¥/∫—π∑÷°ÕÕ°¡“„π√Ÿª·∫∫¢Õß‡Õ° “√À√◊Õ ◊ËÕμà“ßÊ (Create)
∑’Ë “¡“√∂‡°Á∫‰«â„™â ·≈– àß¡Õ∫‰ª ŸàºŸâÕ◊Ëπ‰¥â

Information Management (°“√®—¥°“√ “√ π‡∑») À¡“¬∂÷ß °“√®—¥°“√ “√ π‡∑»
¡’§«“¡À¡“¬°«â“ßÊ «à“‡ªìπ°“√π”‡Õ“¢âÕ¡Ÿ≈¡“ª√–¡«≈º≈„Àâ‡°‘¥‡ªìπ§«“¡À¡“¬∑’Ë®–
∑”„Àâ‡¢â“„®‰¥â ´÷ËßμâÕß„™â§Õ¡æ‘«‡μÕ√å‡ªìπÀ≈—° ‡æ√“–∑”‰¥â√«¥‡√Á«·≈–∑—πμàÕ‡Àμÿ°“√≥å
Information ( “√ π‡∑») À¡“¬∂÷ß¢âÕ¡Ÿ≈∑’Ëºà“π°“√°≈—Ëπ°√Õß «‘‡§√“–Àå À√◊Õ

—ß‡§√“–Àå ‚¥¬¡’°“√·ª≈ß√Ÿª¢Õß°“√∫—π∑÷°·≈–¢âÕ¡Ÿ≈„Àâ‡¢â“„®¡“°¢÷Èπ ‡æ◊ËÕπ”¡“
„™âª√–‚¬™πå„π°“√∫√‘À“√®—¥°“√·≈–°“√μ—¥ ‘π„®
Internalization (°“√ΩíßÀ√◊Õºπ÷°§«“¡√Ÿâ) À¡“¬∂÷ß °√–∫«π°“√ √â“ß·≈–∂à“¬‡∑
§«“¡√Ÿâ·∫∫ Explicit to Tacit §◊Õ °“√∑’Ë∫ÿ§§≈‡√’¬π√Ÿâ ¥Ÿ¥´—∫§«“¡√Ÿâ®“° ◊ËÕμà“ßÊ

·≈â«π”§«“¡√Ÿâ∑’Ë‡√’¬π√Ÿâ¡“‰ªªØ‘∫—μ‘®√‘ß®π‡°‘¥‡ªìπª√– ∫°“√≥å ∑—°…– À√◊Õæ—≤π“
‡ªìπ§«“¡√Ÿâ„À¡à∑’ËÕ¬Ÿà„πμ—«∫ÿ§§≈π—ÈπÊ (Learn)

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